It’s ok, we understand, you’re a photographer, and computers aren’t necessarily your favourite thing!
We’re always happy to talk you through any bits you need to know, but for easy reference, we’ve written tutorials complete with screenshots for the main things you may want to do, such as how to use the FTP server or convert your files using our settings.
Sending us your raw photos for editing
Converting your raw files to low res DNG files for speedy upload
FTP Server Details
Using FileZilla to access the FTP Server
Applying our settings to your raw files using XMP
What is XMP?
Using CS6 or later
Using Lightroom 4 or later
Sending your photos for retouching
We recommend using WeTransfer.com to send small numbers of photos for retouching